This Privacy Policy explains how Nexaminos ("we," "us," or "our") collects, uses, and shares information when you visit this website, create an account, or place an order. It is intended to reflect general U.S. privacy practice and basic rights under the California Consumer Privacy Act (CCPA), as amended.
If you have questions or want to make a privacy request, contact us.
Information we collect
We collect the details you give us at checkout and when you create an account, including:
- Name
- Email address
- Shipping address
- Account login information
- Order history and messages you send us
Because payment is made in cryptocurrency, we may also collect or receive information needed to confirm an order, such as the asset and network used, the amount paid, a transaction identifier or hash, and the wallet address you use to pay. We do not ask for your wallet's private keys, and you should never share them with us.
We may automatically collect limited technical information when you use the site, such as IP address, browser and device type, pages viewed, and approximate location derived from IP address.
How we use it
We use this information to:
- Create and maintain your account
- Process, confirm, and ship orders
- Send order updates and answer your questions
- Detect fraud, abuse, or unauthorized access
- Keep records needed for tax, accounting, and legal obligations
- Operate and improve the security and reliability of the site
We do not sell your personal information. We do not share it for cross-context behavioral advertising.
Cookies
If we use cookies or similar tools that are not strictly necessary to run the site, they will be described in this section. You can control many cookies through your browser settings.
How we share information
We share information only as needed to operate the store, including with:
- Service providers that host the site, send email, or help us process orders and payments
- Shipping carriers, so they can deliver your order
- Professional advisers, or authorities, when required by law or to protect our rights, safety, or property
We do not sell personal information as that term is used under the CCPA.
Retention
We keep account and order records while your account is open and for as long as we reasonably need them afterward for tax, accounting, dispute, and legal purposes. Technical logs are kept for a shorter period unless we need them for security or legal reasons.
Your choices and rights
You can update your details or delete your account from your account page, or by contacting us.
If you are a California resident, you may have the right to request access to the personal information we have collected about you, request deletion, request correction of inaccurate information, and opt out of any sale or sharing of personal information. We do not sell or share personal information as those terms are used under the CCPA. You may also designate an authorized agent to make a request. We will not discriminate against you for exercising these rights.
To make a request, contact us. We may need to verify your identity before we fulfill it, for example by confirming that you control the email address on your account.
Children
This site is not directed to children, and we do not knowingly collect personal information from anyone under 18. We do not sell to anyone under 21. If you believe a minor has provided information to us, contact us and we will delete it.
Changes
We may update this Privacy Policy from time to time. The revised policy will be posted on this page and applies from the date it is posted.